Winning Health | Gold Coast Health Plan | Issue 1 | Summer 2020

WINNING Compassionate care, accessible to all, for a healthy community. ISSUE 1, SUMMER 2020 Standard U.S. Postage PAID Long Beach, CA Permit No. 2041 ● Understand your benefits. ● Get in touch with a care manager. ● Connect to mental health services through Beacon Health Options. ● Reach out to the Health Education Department for resources and language assistance services. ● File a complaint or grievance. You can call Member Services at 1-888-301-1228 Monday through Friday from 8 a.m. to 5 p.m. If you use a TTY, call 1-888-310-7347 . We look forward to partnering with you on your journey to good health. There is still time to be counted! Every 10 years, the Census Bureau sets out to count everyone in the U.S. It is important to have an accurate count to determine funding for public services, such as Medi-Cal. There is still time to fill out the survey. It has nine questions and is completely confidential. The deadline has been extended to October 31. For more information and to fill out your census form, visit . To learn about Ventura County’s efforts, visit . Are you new to Gold Coast Health Plan? The current circumstances caused by the COVID-19 pandemic may have brought you to Gold Coast Health Plan (GCHP). We want to welcome you to the Plan and let you know that we are here to support you. As a new member, you should have received a welcome packet from GCHP with a Provider Directory and a form to choose a Primary Care Provider (PCP). Once you choose a PCP, you will receive a GCHP ID card and a Member Handbook. If you need help choosing a PCP, the GCHP Member Services team can help you. The team also can help you: