24-Hour Advice Nurse Line: 1-877-431-1700/TTY 711 2 2024 © Coffey Communications, Inc. All rights reserved. Member Services Stacy Luney Health Education Lupe González, PhD, MPH Editor-in-Chief Susana Enriquez-Euyoque Chief Medical Officer Felix Nuñez, MD WINNING HEALTH is published as a community service for the friends and patrons of GOLD COAST HEALTH PLAN, 711 E. Daily Drive, Suite #106, Camarillo, CA 93010-6082, telephone 1-888-301-1228/TTY 711. Information in WINNING HEALTH comes from a wide range of medical experts. If you have any concerns or questions about specific content that may affect your health, please contact your health care provider. Models may be used in photos and illustrations. WINNING Keep your Medi-Cal! Do not miss essential information about your health coverage. Make sure that the Ventura County Human Services Agency (HSA) has your current: ●Address. ●Phone number. ●Email. This information helps HSA determine if you qualify for no-cost or lower-cost coverage and ensures your coverage is up to date. Call HSA at 1-888-472-4463, Monday through Friday, 8 a.m. to 5 p.m. If you use a TTY, call 1-800-735-2929 or 711. Stay covered! Medi-Cal renews once a year unless you have a change that affects your eligibility during the year. Renewals are done by the Ventura County Human Services Agency (HSA), not by Gold Coast Health Plan (GCHP). Here is how it works: ●HSA will first try to automatically fill out your renewal using information from electronic data sources. ●If you have Medi-Cal through the Social Security Administration (SSA), you have a different process because you get Supplemental Security Income (SSI). SSA will let you know if they need any information from you. If HSA or SSA needs information from you to renew your benefits, they will send you a redetermination packet or ask for verification. ●It is important to return it by the due date. If you do not, your Medi‑Cal benefits may end. If you have moved since you enrolled, call HSA at 1-888-472-4463, Monday through Friday, 8 a.m. to 5 p.m., and give them your new address. If you use a TTY, call 1-800-735-2929 or 711. If you lose your Medi-Cal benefits, you will no longer be a GCHP member. If this occurs, you may reapply for Medi-Cal. But you may not have coverage for some time. Next steps If you need help with your renewal, call: ●Interface Medi-Cal Program: 1-833-607-2650, Monday through Friday, 9 a.m. to 4 p.m. If you use a TTY, call 711. ●Mixteco/Indigena Community Organizing Project (MICOP): 1-805-215-0730, Monday through Friday, 8 a.m. to 5:30 p.m. If you use a TTY, call 711.
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