24-Hour Advice Nurse Line: 1-877-431-1700/TTY 711 6 Medi-Cal Rx coverage for vaccines Medi-Cal Rx covers COVID-19, flu, and RSV vaccines for adults 19 and older at the pharmacy at no cost to you. Children 18 years and younger need to get the vaccines from their doctor. RSV vaccines are not for everyone. Please check with your doctor or pharmacist if you need one or have any questions. How is our transportation service? Our top priority is getting you to your destination safely and with care. If you have suggestions on how we can improve your experience using our transportation, please call us. Tell us what we can do better to: ●Help you schedule your ride. ●Make your ride more comfortable. ●Get you where you need to be on time. Please call our liaison at 1-805-437-5832, Monday through Friday, 8 a.m. to 5 p.m. (except holidays). If you use a TTY, call 711. You can leave a message 24 hours a day, seven days a week. You can also email rides@goldchp.org. COVID-19 test kits Medi-Cal Rx will cover at-home COVID-19 test kits until Sept. 30, 2024. You can get up to eight tests every 30 days. Ask your doctor or pharmacist for a prescription so Medi-Cal Rx can cover them. To learn more about Medi-Cal Rx, visit medi-calrx.dhcs.ca.gov/home. You can also call the Medi-Cal Rx Customer Service Center at 1-800-977-2273, 24 hours a day, seven days a week, 365 days a year. If you use a TTY, call 711. You can also contact them by mail by writing to: Medi-Cal Rx, P.O. Box 2088, Rancho Cordova, CA 95741-2088. Nondiscrimination notice Discrimination is against the law. Gold Coast Health Plan (GCHP) follows state and federal civil rights laws. GCHP does not unlawfully discriminate, exclude people or treat them differently because of sex, race, color, religion, ancestry, national origin, ethnic group identification, age, mental disability, physical disability, medical condition, genetic information, marital status, gender, gender identity, or sexual orientation. GCHP provides: ●Free aids and services to people with disabilities to help them communicate better, such as: ●Qualified sign language interpreters. ●Written information in other formats, including alternative format requests such as Braille, audio format, large print (no less than 20-point Arial font), and accessible electronic formats, such as a data CD, as well as requests for other auxiliary aids and services that may be appropriate. ●Free language services to people whose primary language is not English, such as: ●Qualified interpreters. ●Information written in other languages. If you need these services, call GCHP between 8 a.m. and 5 p.m. at 1-888-301-1228. If you cannot hear or speak well, please call 711. Upon request, this document can be made available to you in Braille, large print, audiocassette, or electronic form. To obtain a copy in one of these alternative formats and/or other auxiliary aids and services: ●Call Gold Coast Health Plan 1-888-301-1228. If you use a TTY, call 711. ●Or write to Gold Coast Health Plan Attn: Member Services 711 E. Daily Drive, Suite 106 Camarillo, CA 93010
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