Winning Health | Gold Coast Health Plan | Issue 1 | Summer 2019

WINNING HEALTH 2 Need to change your doctor or clinic? As a member of Gold Coast Health Plan (GCHP), you have the option to change your Primary Care Provider (PCP) every 30 days. There are three ways to make this change: 1. Call Member Services at 1-888- 301-1228/TTY 1-888-310-7347 to request the change. 2. Complete a PCP Selection Form and mail it, fax it or drop it off at GCHP’s office in Camarillo. 3. Visit GCHP’s office and request the change. The address is: 711 E. Daily Drive, Suite 106 Camarillo, CA 93010 Requests received prior to the last business day of the month will take effect the first day of the following month. You will receive a new ID card within 7 to 10 days of your request. Find your medical home Do you have other health insurance? 2019 © Coffey Communications, Inc. All rights reserved. Member Services Luis Aguilar Health Education Lupe González, PhD, MPH Editor-in-Chief Susana Enriquez-Euyoque Chief Medical Officer Nancy R. Wharfield, MD WINNING HEALTH is published as a community service for the friends and patrons of GOLD COAST HEALTH PLAN, 711 E. Daily Drive, Suite #106, Camarillo, CA 93010-6082, telephone 1-888-301-1228/TTY 1-888-310-7347. Information in WINNING HEALTH comes from a wide range of medical experts. If you have any concerns or questions about specific content that may affect your health, please contact your health care provider. Models may be used in photos and illustrations. WINNING Do you have Medi-Cal and other health insurance (OHI)? If you have insurance through your work, parents or spouse, notify Medi-Cal and provide the information for the OHI. This will prevent problems when seeing your doctor or getting prescriptions filled. To change your records, call the Human Ser vices Agency at 1-888-472-4463/ TTY 711 . If you get your benefits through Supplemental Security Income or Medicare, call the Social Security Administration at 1-800-772-1213/ TTY 1-800-325-0778 . When it comes to getting health care, it’s smart to have a place to call your medical home. That means seeing one doctor first, no matter what type of care you need. In a medical home, you and your doctor get to know each other. Your doctor leads a team of nurses and other providers who manage your overall health–the whole you. This team can meet most of your needs. That might be wellness checkups, mental health evaluations or managing an ongoing health problem. If you also need a specialist, your doctor helps you find one. Your doctor will also stay updated on your care. It makes for more streamlined care. That can mean less hassle for you–and more peace of mind. Sources: Agency for Healthcare Research and Quality; American Academy of Family Physicians; American College of Physicians