3 Member Services: 1-888-301-1228/TTY 711 Learn to live a healthier life Do you have a chronic health issue, such as arthritis, diabetes, heart disease, depression, obesity, or chronic pain? If you do, we invite you to join our free Chronic Disease Self-Management Program (CDSMP). You can learn: ●How to make an action plan to reach your goals. ●About managing pain and fatigue. ●How to work with your doctor. ●About medication usage. ●About healthy eating and exercise. ●And much more! Workshops are virtual, over the phone and in person. Participants will get a Living a Healthy Life with Chronic Conditions book, a refillable water bottle, a backpack and a lunch bag. FOR MORE INFORMATION, call the Health Education Department at 1-805-437-5718, Monday through Friday, from 8 a.m. to 5 p.m. (except holidays). If you use a TTY, call 711. Medication tips for travel Gold Coast Health Plan’s pharmacist, Lily Yip, has helpful tips about how to travel with your medication. Use these tips as you get ready for your next trip. It is our wish that you stay healthy and safe as you travel. QIf traveling by airplane, do I need to bring a doctor’s letter explaining why I am bringing my medications? AIf they are in the original containers, it should be OK. If they are not in the original containers and you are traveling internationally, you should have a doctor’s note explaining why you need to bring these medications and supplies. If you have questions, call 1-855-787-2227. QHow do I store my medications, like insulin, which need refrigeration? AUse a cooler bag and gel pack to keep the medications cool. Do not put them on ice. Be ready to take them out for the screening process at the airport if you are flying. QHow can I make sure I have enough medications for my trip? ACall your pharmacy at least one week before your trip to make sure you have enough. If not, the pharmacy and your doctor may need to call Medi-Cal Rx for approval for an early refill. QWhat do I do if I lose my medication? AThe pharmacy will call Medi-Cal Rx for approval to give you an early refill for lost, stolen, or damaged medications. QHow do I get a prescription filled if I am out of state? AThe pharmacy will need to call the Medi-Cal Rx Customer Service Center at 1-800-977-2273 for approval. QWhat if I have other questions about my pharmacy benefits? AYou can call Medi-Cal Rx at 1-800-977-2273/TTY 711. They are open 24 hours a day, seven days a week, 365 days a year.
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